Mon-Fri · 8am-5pm · by appointment
+43 699 123 79 727 info@bmpsystems.com Deutsch
System Support IT Solutions · Vienna since 1996
There's no shortcut to experience.

Your IT support in Vienna since 1996.

One dedicated contact instead of a call queue. Networks, servers, security and web development from a single source. Personally run and discreet.

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Personal point of contact No cookies No tracking No Google Fonts No map services EU hosting
Why bmp System Support

Trust is built on continuity.

Get in touch
01

Thirty years, one hand

No rotating staff, no call center. You speak with the person who set up your systems and has known them for years, which saves explanations and time when it matters most.

02

Discretion & data protection

Confidential data stays confidential. No cookies, no tracking, EU hosting. This website doesn't even load external fonts: privacy isn't an afterthought here, it's a principle.

03

Industries with high standards

Law firms, medical practices, architectural offices as well as advertising, print and media companies have trusted our support for years. Where confidentiality counts, we're at home.

04

There in an emergency

Two locations in Vienna and Payerbach, a phone hotline, and remote support in five minutes via one-time code. When it's on fire, you don't wait on a ticket system.

Reliable and future-proof

Proven IT infrastructure and a modern AI agent, both from one source.

01 · Foundation

Networks, Servers, Security

What we've been doing since 1996, and what law firms, medical practices, architectural offices and agencies trust us for: stable infrastructure, proper documentation, and fast help when things go wrong.

  • Firewalls · SSL · antivirusSince 1998
  • Servers: Web · Mail · FileSince 1996
  • Hybrid networks: Mac · Win · LinuxSince 2002
  • VPN · Remote accessSince 2005
02 · New in 2026

Jaives AI Agent

A custom-developed agent that knows your IT environment and assists you day-to-day. By now over 175 tools, from mail, calendar and cloud (OneDrive and Google Drive) through PDF, image and speech analysis to controlling the Mac. It identifies devices, describes issues, drafts tickets, and takes over recurring routines on its own. Available via WhatsApp, Signal, in the browser, and directly on the Mac.

  • Over 175 tools · mail, calendar, cloudNew
  • DeepSeek · Gemini · Claude · also localNew
  • GDPR-compliant · EU hostingNew
  • Datasheet (PDF)↗
What we do

Eight IT topics, one solutions provider.

bmp System Support has been Vienna's IT specialist for network and server solutions and dynamic websites for over a quarter-century. Active in IT since 1989, bmpsystems.com founded in January 1996. Our clients include leading communications, advertising, print, and media companies.

  1. IT Security, Project Consulting & Supervision

    Audits, risk analysis, architecture, ongoing support for IT projects. From firewalls to privacy compliance.

  2. Web Programming & Database Development

    CMS, web databases, shops, forums. PHP, Python, Perl, JavaScript, SQL, FileMaker Pro.

  3. Planning & Analysis of your IT Network

    Topology, redundancy, segmentation. Documentation that still holds up three years later.

  4. Procurement & Delivery of Hard- and Software

    One point of contact for Macs, PCs, servers, peripherals, licenses. Fairly priced.

  5. Technical Installations & Repairs

    On-site in Vienna and surroundings, at the second office in Payerbach, or via courier exchange.

  6. Ongoing Maintenance of Network Components

    Updates, backups, monitoring. Proactive, so that a warning doesn't become an outage.

  7. Remote Support & Phone Hotline

    One-time code, remote access, problem solved. On Mac, Windows or Linux. We're platform-neutral.

  8. Maintenance Packages & Flat Rates

    Predictable costs, clear SLAs, documented tickets. For companies that don't want IT to be an ongoing concern.

Areas of Expertise

Twelve areas in which we've built up specialist know-how over the years: security, infrastructure, databases and web development.

  • SecurityFirewalls · SSL · central antivirus · spam defense
  • Planning and operation of business networksLAN · WAN · monitoring · documentation
  • Dynamic websitesweb databases · CMS · shops · forums · Web 2.0
  • Social media integration for websitesfeeds · sharing · authentication
  • Server solutionsWeb · file · mail · databases
  • Database developmentSQL · FileMaker Pro
  • Remote control for heating via app and webIoT · home automation
  • Music and multimedia productionAudio · video · post-production
  • Hybrid networksWindows · Linux · Apple on a shared network
  • LAN-WAN connectionsremote access · VPN
  • Wireless technologyWLAN · Bluetooth · iOS and Android integration
  • Software developmentPHP · Python · Perl · HTML · JavaScript
Platforms Apple macOS / iOS Linux Windows
Download · PDF Terms & Conditions (in German) Download · PDF Price List (in German)
References

Selected works from three decades.

Here you'll find a selection of our client projects: association websites, conservation platforms, reporting systems with media upload and more. Older works are in the archive further down.

Screenshot of the website jagd-ot.at
Winter 24/25WordPress · responsive

Jägerschaft Oberes Triestingtal

Website for the hunting association founded in 2011. Heritage, photo gallery, events.

jagd-ot.at
Screenshot of the website voep.at
Jan 2024 · FaceliftWordPress · 3 Sites

Austrian Private Broadcasters Association

New websites for VÖP and its partner sites Privatsenderpraxis and Radiobroadcaster. Originally launched February 2017, extensively revised in 2024.

voep.at
Screenshot of the website urwälder.at
Spring 2022WordPress · Donations

urwälder.at

For tele Klimainitiative, protecting Austrian forests. Donation platform with "1 Euro = 1 m²".

urwälder.at
Screenshot of the website jugendmedienschutz.at
Sep 2021WordPress · Reporting

Jugendmedienschutz

Launch site for the self-regulation system on 1 September 2021. Core: reporting form with media upload.

jugendmedienschutz.at
Illustration: password manager
OngoingConsulting · Rollout

Password Manager

Enterprise password solution. One master password instead of a hundred. Consulting, rollout, training.

Inquire
Illustration: private residential properties
OngoingOwn offering

Private residential properties

Commission- and key-money-free rentals directly from the owner. 24 units in Vienna: apartments, offices, 2 penthouses, 3 detached houses, 1 inner-city retail space.

Inquire

From the archive

Since 1996

Our clients and partners.

Communications, advertising, print, and media companies, law firms, doctors, architects, industrial operations. The list is kept short. We prefer long relationships with few, over brief engagements with many.

Communicationscom_unit Kommunikation und PRcomunit.at Test InstituteCTI ViennaElectrotechnical Test Institutecti-vienna.at GastronomyFladereiGastronomy franchisefladerei.com MedicinePrim. Dr. Gottfried GamperlObstetrics & gynecologymonsan.at IndustryGreuner Special Machinerygreuner.at ArchitectureHermann CzechArchitecthermann-czech.at TrainingPrivatsenderpraxis Workshopsprivatsenderpraxis.at TrainingRadiobroadcasterTrainingradiobroadcaster.at LawSchneider & SchneiderAttorneys at lawschneiderschneider.at SecuritySecurikettSecurity labelssecurikett.com ConsultingThe Advisory HouseEnergy sectoradvisoryhouse.com PrintUlikettLabel roll printingulikett.at PrintUlrich Etikettenulrich.at HospitalityURBANAUTSStreet Suites & Apartmentsurbanauts.at AssociationVÖPAustrian Private Broadcasters Associationvoep.at AgencyVirtual IdentityDigital agencyvirtual-identity.com

Partner Network

For larger projects we bring in specialists: graphic design, TYPO3, hardware distribution, Apple reseller. The partners listed here are companies we've successfully worked with for years.

ITBE-TecIT Solutionsbe-tec.at DesignDan NeissGraphic Designdanneiss.com Creativeversal.atFirst aid for creative shortagesversal.at DistributionIngram MicroDistributioningrammicro.at InternetitellicoInternet Solutionsitellico.com CMSplan2netTYPO3 agencyplan2net.at HardwareToolsAtWorkAuthorized Apple resellertoolsatwork.com
Contact · Directions · Channels

Write. Call. Stop by.

Two locations, one point of contact: Bernard M. Piller. By appointment, just a brief call or message is appreciated.

Main office Vienna

bmp System Support

Bernard M. Piller
Reichsratsstraße 5 / Top 5
1010 Vienna
Mon-Fri 8am-5pm · by appointment
Second office

Der Computerdoktor

Kreuzberg 32
2650 Payerbach
By appointment
Phone · Signal
+43 699 123 79 727

Directly to Bernard. Mon-Fri 8am-5pm.

Email · iMessage · Teams
info@bmpsystems.com

Usually answered the same business day.

Threema QR code
Threema · end-to-end
836SS4KC

Scan the QR code with the Threema app to chat directly.

Right behind the Parliament.

From the Parliament, around the corner into Reichsratsstraße. Best reached by public transport via one of two subway stations:

  • U2 / U3 Volkstheater  ·  exit Bellaria
  • U2 Rathaus

No embedded map service. For privacy reasons we don't embed Google Maps, Apple Maps or OpenStreetMap as an iframe. These would transmit your IP address to third parties before you even click anything. You open the directions deliberately yourself:

→ Open directions on Google Maps

Office of bmp System Support, Reichsratsstraße 5
Reichsratsstraße 5 · 1010 Vienna
Remote Support

It's on fire. We'll be online in five minutes.

The software is entirely safe, you get a one-time code. No installation needed.

+43 699 123 79 727
  1. Open remotedesktop.google.com/support in your browser. No installation needed, the software is free.
  2. Call us at +43 699 123 79 727 (Mon-Fri 8am-5pm).
  3. Tell us the one-time code shown on your screen. We briefly take over the screen and solve the problem.

Outside business hours: send a message to info@bmpsystems.com, we'll respond the next business day.